General
Professional Clients
Accredited Investors
- What does it mean to be an AI?
- What does it mean to be a non-AI?
- What does having a dedicated Wealth Advisor with StashAway mean?
- How do I qualify for AI status?
- What documents can I use to verify my AI status?
- Can I withdraw my consent to be treated as an AI after signing the Opt-In Form? What are the consequences?
General Questions
- Can I withdraw to an overseas bank account?
- What are Stashaway products?
- What are StashAway products?
- What is your investment strategy?
- Why does StashAway invest in ETFs?
- Why does StashAway invest in ETFs?
Getting Started
- How do I get started?
- How do I get started?
- How do I get started?
- How does StashAway verify my identity?
- How does StashAway verify my identity?
- What document would I need to open an account?
Investments
- What is an ETF?
- What is an ETF?
- What is your investment strategy?
- Can I choose which ETFs or securities I invest in?
- Why does StashAway invest in ETFs?
- What is your investment strategy?
FastTransfer
- What is FastTransfer and why should I choose it over a manual deposit?
- Which banks can I use to set up FastTransfer payments?
- How do I schedule a recurring FastTransfer deposit?
- How can I remove a scheduled FastTransfer deposit?
- Do I have to update my deposit plan each time I schedule an FastTransfer deposit?
- How long does a FastTransfer transfer take to reach StashAway? And how long does it take to get them invested?
General & Goal-based Investing
- Can I stop sending deposits for a few months and resume investments after?
- Can I withdraw to a bank account that is different from the one I originally made the deposit from?
- How are my returns calculated?
- How are my returns calculated?
- How are my returns calculated?
- How do I make changes to my one-time and monthly deposits?
General Investing powered by BlackRock®
- What’s the difference between General Investing powered by StashAway and General Investing powered by BlackRock®?
- What’s the difference between General Investing powered by StashAway and General Investing powered by BlackRock®?
- What’s the difference between General Investing powered by StashAway and General Investing powered by BlackRock®?
- Does BlackRock make money out of the General Investing portfolios powered by BlackRock?
- Does BlackRock make money out of the General Investing portfolios powered by BlackRock®?
- Does BlackRock make money out of the General Investing portfolios powered by BlackRock®?
Income Portfolio
- Can I withdraw to a bank account that is different from the one I originally made the deposit from?
- Do my dividends get taxed?
- How are my returns calculated?
- How do I deposit funds into my Income portfolio?
- How do I make changes to my one-time and monthly deposits?
- How do I withdraw money from my Income portfolio?
Thematic Portfolios
- What are Thematic Portfolios?
- What are Thematic Portfolios?
- What are Thematic Portfolios?
- How do Thematic Portfolios fit into my financial plan?
- How do Thematic Portfolios fit into my financial plan?
- How do Thematic Portfolios fit into my financial plan?
Responsible Investing (ESG)
- What is Responsible Investing?
- What is ESG?
- How does StashAway calculate ESG scores?
- Will my returns be affected for the Responsible Investing Portfolio?
- What is the difference between Responsible Investing and General Investing?
- Can I switch between Responsible Investing Portfolios and General Investing Portfolios?
StashAway Simple™ Plus
- What is StashAway Simple™ Plus?
- What are the underlying funds for Simple Plus? Will they change in the future?
- What is yield to maturity?
- Will my actual returns always match the yield to maturity?
- Could the yield to maturity for Simple Plus ever change?
- What are the risks involved with Simple Plus?
StashAway Simple™
- What is StashAway Simple™?
- What is StashAway Simple™?
- How does my Simple earn returns?
- How does my Simple earn returns?
- How does my Simple earn returns?
- Is StashAway Simple™ risky?
StashAway Simple™ Guaranteed
- What is StashAway Simple™ Guaranteed?
- Can the guaranteed rate change?
- Is there a lock-in period?
- What does “locking the rate” mean?
- How often does the rate change?
- Can I lock in the rate for my portfolio anytime?
Flexible Portfolios
- What are Flexible Portfolios?
- What are the Flexible Portfolio templates?
- What are the Flexible Portfolio templates?
- What are the Flexible Portfolio templates?
- What is a Risk-focused template and what does it comprise of?
- What is a Risk-focused template and what does it comprise of?
USD Cash Yield
- What are short-dated US Treasuries?
- Who is the USD Cash Yield portfolio good for?
- How risky are US Treasuries?
- Can I customise my USD Cash Yield portfolio?
- How often will I earn returns with a USD Cash Yield portfolio?
- What are the fees for USD Cash Yield portfolio?
Financial Planning
- How can StashAway help me with my financial plan?
- What is financial freedom?
- What is net worth?
- What’s the difference between my existing retirement portfolio and this financial planning tool?
- How does StashAway calculate the target amount required for me to achieve financial freedom?
- What are the rules and assumptions used in calculating my CPF projections?
eGIRO
- What happens to my eGIRO deposit if I don't have sufficient funds in my bank account?
- Which banks can I use to set up eGIRO payments?
- How long does a eGIRO deposit take to reach StashAway and get invested?
- How do I set up an eGIRO deposit?
- Can I edit a scheduled eGIRO deposit once I have set it up?
- How can I remove a scheduled eGIRO deposit?
SRS
- What is SRS?
- Who is eligible to open an SRS account?
- What’s the difference between CPF and SRS?
- How do you open an SRS account?
- Don’t I have to invest with the bank with which I opened my SRS account?
- What are SRS’s tax benefits?
Fees
- When does StashAway bill me for the fees?
- When does StashAway bill me for the fees?
- When does StashAway bill me for the fees?
- How can StashAway charge lower fees compared to other banks and financial advisors?
- How can StashAway charge lower fees compared to other banks and financial advisors?
- What does it cost to open and close a StashAway account?
Taxes
- Do my dividends get taxed?
- Do my dividends get taxed?
- How do the securities in my portfolio get taxed?
- How do the securities in my portfolio get taxed?
- How do the securities in my portfolio get taxed?
- Am I subject to Estate Tax?
Security
- Is StashAway MAS-regulated?
- Is StashAway DFSA-regulated?
- How to report security vulnerabilities?
- How should I protect my Devices and Computer Systems?
- Does StashAway have any Professional Indemnity Insurance (PII) coverage?
- Does StashAway have any Professional Indemnity Insurance (PII) coverage?