Nino Ulsamer
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When will my funds appear in my StashAway account?
Typically, it takes up to 1 to 3 business days for the funds to be fully invested and reflected in your StashAway portfolio.
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What is the StashAway Risk Index?
This is the measurement we use to determine how much risk our system should expose you to, which then determines your portfolio’s asset allocation. We gave it our own name not to be fancy, but beca...
How is StashAway Simple™ Projected Rate Calculated?
StashAway Simple™ 's projected returns are driven by the rate of returns of its underlying investments, net of all expenses and rebates. StashAway Simple™ allocates 100% of its assets to the Emi...
How do I deposit funds into my StashAway account?
Depending on which bank you are transferring from, the instructions could vary. We’ve included the transfer instructions in your StashAway account. Steps for Web Application Step 1: “Select “Man...
Why does StashAway convert my money into USD?
We invest in US-domiciled and UK-domiciled ETFs that require USD for investment. Therefore, we convert all non-USD currencies into USD in order to invest in the selected US and UK ETFs.
Why doesn't a particular ETF get picked for my portfolio, regardless of risk level?
Our Investment team periodically assesses the fair value of the ETFs we invest in. When one is overpriced, it is excluded from all portfolios. When this ETF is fairly valued again, it will be re-in...
What currency can I deposit in my StashAway account?
We accept all currencies for our General & Goal-based Portfolio, and there’s no minimum deposit amount. Both portfolios contain US-domiciled and UK-domiciled ETFs that take investments in USD. This...
Can I change the portfolio composition or the asset allocation within my portfolio?
You can do so with our Flexible portfolios. However, for the rest of our portfolio, you can only adjust the composition of your portfolio by adjusting the risk level available. You will not be able...
How do I deposit funds into my StashAway Simple™ portfolio?
Simply add us to your payee list in your online bank, with your unique reference code (found in your StashAway account, under Transfer > Transfer Information) entered as My Initials/ Your Initials/...
Can I deposit from a joint bank account?
Yes, you can, as long as you are one of the account holders. Kindly remember to include your unique reference code when you make your deposits. Additionally, if you are not the principal account ...