Fatimah Wahid
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Why is there a 1% Cash allocation for my portfolio?
Fees are paid monthly with the 1% cash allocation in your account. Each of your portfolios will be charged proportionally for the fees owed by them. Additionally, the cash allocation might be use...
What is re-optimisation?
Re-optimisation refers to changes in your portfolio’s target asset allocation. When this happens, new ETFs may be introduced, and/or the weightage of existing ETFs will be changed in your asset all...
Can I have multiple goals?
Absolutely! There is no limit to the number of goals and portfolios you can have in your StashAway account. However, you can only have 1 StashAway Simple portfolio at a time. Do note that once you ...
When will my withdrawn funds from StashAway appear in my bank account?
You can expect the withdrawal process to take approximately 3 to 4 business days. First, we will sell the securities on your behalf. Then, we will wire the money from our trust account to your bank...
How much have I earned from the funds I have invested so far?
To find out about your returns, you can log into your StashAway account > select "Investments", click the "Performance" tab. The "Performance" tab will show you the breakdown of your returns in USD...
How do I make changes to my one-time and monthly deposits?
To update the instructions for One-time or Monthly Deposit, kindly refer the following: Web App: Select "Manage Deposits" > Choose "Manual Deposit" > Select either update one-time or monthly depo...
What is a Power of Attorney letter and how does it benefit me?
A Power of Attorney letter (POA) is a legal document that allows you to appoint a person to take charge of your StashAway account and make decisions on your behalf should you be unable to do so. Fo...
What is a Power of Attorney letter and how does it benefit me?
A Power of Attorney letter (POA) is a legal document that allows you to appoint a person to take charge of your StashAway account and make decisions on your behalf should you be unable to do so. Fo...
Why have you asked me for additional verification documents for my deposit or withdrawal?
As part of Security Commission of Malaysia (SC) guidelines, we may have to reach out to ascertain your source of funds for your deposit and your proof of bank account ownership for your withdrawal....
What Financial Institutions do you accept deposits from?
We accept deposits from Financial Institutions (FI) that are licensed by the Central Bank of Malaysia (Bank Negara Malaysia). You can refer to a list of FIs that are licensed here. If you make a...